Page visits are not recognized
To workaround this issue, try one of the following options:
- Make sure that you are not testing the Page visit while logged into Adaptix. Adaptix ignores user generated activity. So, it is suggested that you use an anonymous session, another browser, or log out of Adaptix
- Ensure that the Contact getting tracked is in the Campaign. The easy way to test this is to review the timeline of the Contact for the page hit / being added to the Campaign.
- Campaigns are executed sequentially and will not repeat per Contact. If the Contact has already visited the Page while part of the Campaign and triggered the Visits a Page decision, then the Contact’s subsequent visits will not re-trigger the actions associated with the decision.
- Ensure that the URL in the Campaign action either matches exactly the URL visited, or use a wildcard. A URL can include the schema, host/domain, path, query parameters, and/or fragment). For example, if you have a URL of https://example.com and the page hit registers as https://example.com/index.php?foo=bar, the Campaign decision will not be triggered. However, if you use https://example.com* as the URL, it will match and thus trigger.
