The email builder allows you to customize your emails and edit them in whichever way you want! There are different fonts you can choose from to help design your email. In the email builder, when you click on the text you want to alter, a “Customize Slot” will pop up. […]
How do I schedule an email for a future date and time?
Adaptix allows you to set the Campaign schedule to send the message at any time you want in the future. Open up your Campaign and go into the “Campaign Builder”. Choose the segment or form you want to begin with. Add an action and click on “Send Email”. Here you […]
How do I send a email to a tag?
To send an email to a tag you need to create an email automation. Create a new campaign and go into the “Campaign Builder”. Select the segment or form you want to use. Add a condition to the segment, click “Contact tags”. You will be directed to add the tag […]
Why and how to clean your contact segments for better email deliverability
The purpose of “cleaning” your contact list is to identify and remove contacts that are inactive or not engaged by your recent emails. When you send campaigns only to active and engaged contacts, your engagement metrics such as open and click rates improve. You can delete contacts and organize them […]
How List-Unsubscribe helps email deliverability
The List-Unsubscribe header allows for minimal impact to email reputation thus helping to ensure highly engaged contacts continue to receive their email in their inbox. It helps keep contact lists clean This native unsubscribe option makes it easy to maintain a healthy list of engaged contacts It may help protect […]
Bounce Codes
Bounce codes are automatic messages sent from a mail system to inform you of a delivery problem. This delivery problem can be caused by invalid email servers or inaccessible emails. Bounce codes are typically returned if: The email is blocked The email address is not valid (also called an unknown […]
CAN-SPAM Act – Emailing Laws
“The CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for violations.” Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to […]
Why are unsubscribe links required in my campaigns and automation emails?
Unsubscribe links allow subscribers to take themselves off your emails list so they don’t receive your emails anymore. Is it required by the CAN-SPAM law that unsubscribed link are required on commercial messages to give recipients the right to have you stop emailing them. It is the recipients right to […]
Contact Status
Adaptix allows you to keep track of your contacts and their status on the “Manage Contacts” page. Contacts can have one out of four statuses: Unconfirmed, Unsubscribed, Subscribed, and bounced. You can filter your contacts by segments by using the “Status” bar on the top of the “Manage Contacts” page. […]
Custom email headers
You can create custom email headers under “Configuration” in your Adaptix Settings. Open up the “Configuration” page and click on “Email Settings” Under “Mail Send Settings” you will see “Custom Headers” and a “Add a value” tab next to it. Click “Add a value” to add a custom header. You […]