Adaptix needs access to read and write files in the Adaptix directory to enable certain functions and scripts to run. If the permissions are not set correctly, or if the user that is trying to run them does not have the correct access, Adaptix will not be able to function and you will see errors in the application and server logs.
Problems with permissions and ownership generally occur because:
- You’ve uploaded Adaptix or made changes to files and folders as a different user to the one that Adaptix uses to run – for example you uploaded files using an FTP account with the username ‘user’ but your web server executes scripts as a user ‘www-data’.
- The user that Adaptix uses to run does not have the appropriate permissions on the files and folders – for example, ‘user’ isn’t able to create directories, or read files
- An update has been run as a different user to that which Adaptix uses to run – resulting in some files and folders having their ownership changed
