How do I stop or cancel a scheduled email?

To stop or cancel a scheduled email you can either unpublish the campaign or delete the action to send the email in the campaign.

You can unpublish the campaign by clicking the blue circle tab next to the campaign name. If the circle tab is red that means it is unpublished , if it is blue then is it published.

To delete the “Send Email” action which will delete/cancel the scheduled email:

  • Open up the Campaign Builder
  • Move your mouse over to the action
  • Press the red X icon on the corner of the box. The action will now be deleted from the campaign.

 

Remember to press Save!

Related Articles:

How do I schedule an email for a future date and time?

What Emails are deleted when a Segment is deleted?

Functions of the Email Builder

Using the Campaign Builder

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